General Product Questions
I have a question about a product. Who should I call for assistance?
Our friendly Customer Service Team has easy access to all our products at all times and will be happy to answer your questions about fabric, color, style, delivery...anything! Contact us by email at firstname.lastname@example.org, or call us at 1-800-289-8508.
I saw a product in your catalog but don't see it on your Web site. Can I still order it?
We continually update our Web site to add new products and regret any inconvenience if you have been unable to find a product online that's featured in your catalog. You may still order the item by using our catalog order form; any items typed in here will appear in your shopping cart along with other products you've selected while shopping our site.
How often do you add new products to your catalog and Web site?
We add new products every month to both The Company Store catalog and Web site. Visit our Web site often for the complete collection and the latest specials.
What is The Company Store "Lifetime" guarantee?
All products manufactured in our La Crosse, WI factory are covered by our Lifetime Guarantee. These products may be returned at any time (certain exclusions apply). We will gladly offer you an exchange, refund or merchandise credit (excluding delivery and service charges). Look for this symbol throughout the catalog and website which indicates the product carries a Lifetime Guarantee.