Thank you for sharing your feedback. We’re so glad to hear the Hewett Luxe Smooth Egyptian Cotton Sateen Sheet Set delivers the great quality you were looking for, and that the OEKO‑TEX certification gives you that extra peace of mind for your family. We appreciate your note about wanting more colors. Feedback like yours truly helps us grow.

Thank you for taking the time to share such detailed feedback. We truly appreciate your thoughtful comments and are very sorry to hear that this sheet set did not meet your expectations. To clarify, this collection is a 600 thread count Egyptian cotton sateen. We apologize if that information was not easy to find at the time of your purchase, as we understand how important thread count can be when comparing to other sets you already own. (This information can be found under the "Product Overview" section located directly under the picture of the item on our website). That said, we completely understand your disappointment. Customers who are accustomed to 800–1000 thread count sheets may notice a difference in weight and hand feel. While 600 thread count sateen is designed to offer a smooth, soft drape with a subtle sheen, preferences can vary—especially if you’re used to a denser, heavier fabric. We’re also sorry to hear that the fitted sheet elastic did not meet your expectations. Secure fit and construction are important, and we appreciate you bringing this to our attention. We’re glad you love the embroidery, but we never want the beauty of a design to outweigh comfort and performance. Your feedback regarding fabric feel and construction will certainly be shared with our product team. If you decide that you would like to return the sheet set, I will include the link for our return instructions below. We would be happy to review available options with you and help find a collection that better matches the weight and luxurious feel you prefer. Thank you again for your honest review and for giving us the opportunity to improve. Returns link: www.thecompanystore.com/returns

Hi pajocs. Thank you for reviewing our beautiful and exceptional quality Legends Luxury™ Hewett Luxe Smooth Egyptian Cotton Sateen Bed Sheet Set, and we are pleased that you like the weight of the sheets. We are sorry that you felt the embroidery should go all the way around the pillowcases and you did not notice that it only was on the front on our photos of the product. Please expect to hear from a member of our team soon regarding your order.

Hi. Thank you for taking the time to share your honest feedback with us. We’re truly sorry to hear about your experience with the Legends Luxury Hewett Luxe Smooth Egyptian Cotton Sateen Bed Sheet Set after a year of use. Our goal is always to provide high-quality bedding that brings lasting comfort, and we regret that this was not the case for you. We understand how frustrating it must be to experience shrinkage, difficulty with fit, and the need for frequent ironing, despite following proper care instructions. For best results, machine wash cold on a gentle cycle with like colors, use non-chlorine bleach only when needed, tumble dry on low, and warm iron as necessary. While some shrinkage can naturally occur with cotton sheets, typically just a few inches in the first few washes, the amount you’ve experienced is certainly not typical, and we’re truly sorry for the frustration this has caused. Shrinkage can be influenced by factors such as the nature of the cotton fibers, the weave of the fabric, and repeated exposure to dryer heat over time. Our sheets are carefully designed to minimize this, so we regret to hear that yours have not performed as expected. Our products are crafted with the highest quality standards, and we back them with our 30-day Rest Easy Guarantee. Our records indicate that your purchase was made in April of 2024, which falls outside of our return guidelines. Please accept our apologies for any inconvenience this may have caused. Although a return cannot be accepted in this case, we are dedicated to ensuring your experience with our products is positive. Our customer care team is ready to assist you in finding a suitable replacement or addressing any concerns you may have. Please feel free to reach out to us directly at 1-800-323-8000.