FAQS

Contact Us

Our customer care specialists are ready to take your phone order, check on the status of an existing order or answer any questions you may on exchanges or refunds; international shipping charges; furniture shipping inquiries; missing shipments; notification of defective merchandise; complaint resolutions or billing inquiries.

The Company Store: 1-800-323-8000
Monday-Friday: 8am - 10pm ET
Saturday & Sunday: 9:30am-6pm ET


You can write to Customer Care at:

The Company Store
Customer Service Manager
3452 Losey Blvd S
La Crosse, WI 54601


Or email Customer Care for inquiries related to merchandising opportunities:

custserv@TheCompanyStore.com

Request a Swatch

On the fence about color or do you simply want to feel for yourself why we're the best of the best? Let us help you take the guess work out of your decision. Our fabrics swatches are waiting for you, go on and test out a few to find the look you love – after all, your comfort is our promise.

Request a FREE swatch by contacting a customer care specialist through live chat or call us at 1-800-323-8000 or via email custserv@TheCompanyStore.com

Press Inquiries

For press opportunities including social media and influencer partnerships, please reach out via email to:

thecompanystore@michelemariepr.com

Commercial Sales

Are you an Interior Designer? Do you own a hotel, inn, bed and breakfast, lodge or rental unit? Are you decorating a corporate apartment or getaway? Looking for gifts for your employees? Ordering for a school, hospital, residential facility or non-profit organization?

Check out our Trade & Hospitality Services Information Page We want to help!

Interior Designers, hospitality professionals, executives and many others have found high-quality, cost-efficient solutions to their decorating and gift-giving needs at The Company Store Commercial Sales department.

We offer specials to the trade, upgraded shipping and personalized service.

Our corporate representatives are ready to assist you.

To register, please call: 1-800-848-5404; 8:30-5:00 CST.

Or drop us an email at CommercialSales@TheCompanyStore.com.