Hi. Thank you for taking the time to share your feedback with us. We’re delighted to hear you enjoy the beautiful color and pattern of the Company Cotton Climbing Vines Classic Cool Cotton Percale Pillowcase Set. We’re sorry to learn that the product is not as soft as you had expected. Lightweight percale sheets are known for their smooth, matte finish and cool, crisp feel—similar to the comfort of a freshly made hotel bed. They’re crafted with a balanced weave, meaning the same number of threads run across and down, creating a fabric that is both soft and exceptionally durable. While percale starts with a crisp hand feel, it naturally relaxes and becomes softer over time with regular use and laundering. We truly value your feedback, as it helps us continue to refine our products to meet our customers’ expectations. If you need any assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us.

Hi. Thank you for taking the time to share your honest feedback with us. We are sorry that the Rifle Paper Co Climbing Vines Classic Cool Cotton Percale Pillowcase Set does not meet your expectations in terms of the material. It's incredibly rewarding to hear how much you love the pattern and color of the pillowcase set. At The Company Store, we are committed to continuously improving our offerings to ensure we meet and exceed our customers' expectations. Your feedback not only helps us identify areas for enhancement but also enables us to deliver a better experience for you and all our valued customers. We have forwarded your concerns to our product development team to assess its feasibility for our future plans. We will provide the link to our return instructions should you wish to return your purchase. If you need any assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us. https://www.thecompanystore.com/returns