Hello Tina, please accept our apologies for your disappointment with the Premium Cool Supima Cotton Percale Pillowcase Set - White. This collection is 400 thread count American-grown, long-staple Supima cotton percale and we are sorry you were not pleased with the item. Quality and customer satisfaction is our mission so if you wish to return the item we have provided the link below. We will continue striving for perfection with our products, and we are here to assist if you have further concerns. https://www.thecompanystore.com/returns.

Hello Nancy, please accept our apologies for your disappointment with the Premium Cool Supima Cotton Percale Pillowcase Set - Oatmeal. We strive for perfection with our products, and we are saddened that this did not wow you. We back our products with our 30-day return so if the item is not working for you, you can return it if you wish, and the link is provided below. If you need assistance obtaining this, please do not hesitate to reach out to us a 1-800-323-8000. Your satisfaction is our promise! https://www.thecompanystore.com/returns

Hi. Thank you for taking the time to share your honest feedback with us. We are truly sorry that the Legends Hotel Premium Cool Supima® Cotton Percale Pillowcase Set does not meet your expectations in terms of quality. We understand how important it is to receive products that meet your expectations, and we regret any disappointment or inconvenience this situation has caused. Our team takes product quality seriously, and we are committed to continually improving our processes to prevent such occurrences in the future. Our commitment to customer satisfaction remains unchanged, and we take great pride in providing the same exceptional quality and award-winning service that our customers have come to expect from us for over 100 years. We appreciate your feedback and are eager to address your concerns. It is clear that today’s consumer has so many choices at every price. There are many ways to make a cheaper product in our business. Thread count, for example, has been synonymous with quality when it is actually only a small aspect of what makes a sheet great (or not). Quality of cotton, thickness of yarns, and one- or two-ply construction all contribute greatly to the level of quality in the goods. We have been in the home textiles business for over 100 years and have two pillars that we stand firmly by: quality and value. We only use the finest materials and have strict manufacturing rules that we follow. We do not cut corners and have no middlemen, as we source almost all of our products directly. We will provide the link to our return instructions should you wish to return your purchase. If you need any assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us. https://www.thecompanystore.com/returns

Hi Clark. Thank you for reviewing your recent purchase. We are sorry to hear the Legends Hotel™ Premium Cool Supima® Cotton Percale Pillowcase Set - Pearl Gray, Standard, color was not as expected. We try to depict the colors in the online photo array as best we can. For future reference, you may contact us at 1-800-323-8000 to request a swatch of the fabric to view the color prior to purchase. Your satisfaction is important to us.

Hi Meg. Thank you so much for reviewing your recent purchase. We are thrilled to hear that you are satisfied with our lovely Legends Hotel Premium Cool Supima® Cotton Percale Pillowcase Set! Your satisfaction means a lot to us, and we genuinely appreciate you taking the time to share your feedback!