Hi. Thank you for sharing your feedback on the Company Essentials Serene™ Foam Hypoallergenic Standard Pillow, and we are truly sorry to hear that it did not provide the support and comfort you were hoping for, as we always want every pillow to feel thoughtfully designed and dependable. We appreciate you giving it a try, and we want to reassure you that we offer a variety of pillow options to help ensure there is a choice suited for every customer’s unique sleep style and comfort preference. We also suggest using the pillow for several days to allow the foam to adapt and contour to your preferred sleeping position, since many of our foam pillows reach their full comfort level after a short adjustment period. We offer a 30-day Rest Easy Guarantee so you can try the pillow for the recommended timeframe and return it if it doesn’t meet your needs, and we have included a link to our pillow-buying guide below to help you choose a pillow that may be a better fit for your sleep needs. You will also find our return instructions linked for convenience, and we’re here to support you every step of the way. If you need any assistance, please do not hesitate to contact us at 1-800-323-8000 or by email at custserv@thecompanystore.com, as your satisfaction is genuinely important to us and we want to ensure you find the right pillow for a comfortable night’s sleep. https://www.thecompanystore.com/returns https://www.thecompanystore.com/guides-bedding-essentials-pillows

Hi Val. Thank you for reviewing our exceptional quality Company Essentials™ Serene™ Foam Hypoallergenic Standard Pillow - White, and we are sorry that you find it to be extremely firm. We realize that pillows are a very personal choice, and each customer may view the same pillow differently. We gladly accept returns within our 30-day return policy (with the exception of clearance and monogrammed items that are final sale) and we have included below our returns link for your convenience should you wish to return the pillow. We do have many other pillows to choose from, and we have also included below our pillows link with a wonderful selection. If you should need further assistance, please feel free to reach out to our customer service at 1-800-323-8000. You are a valued customer, and we are always happy to help in any way possible. Returns link: https://www.thecompanystore.com/returns Pillows link: https://www.thecompanystore.com/pillows

Hi, Nicole. Thank you for reviewing our Company Essentials‚Ñ¢ Serene‚Ñ¢ Foam Hypoallergenic Standard Pillow. We are sorry that you are not happy with the sizing of this pillow, and we apologize for any inconvenience. We do have many other foam pillows to choose from and have provided a link below for your convenience. If we may be of further assistance, please feel free to contact us at 1-800-323-8000. We are here to help in any way possible. https://www.thecompanystore.com/search?q=foam+pillows&submit-button=&lang=default

Hi Josephine. Thank you so much for your amazing 5-star review! We know finding the perfect pillow can be a challenge, so we’re thrilled that the Company Essentials Serene™ Foam Hypoallergenic Standard Pillow allows you to sleep comfortably throughout the night. We truly appreciate your order with The Company Store. Your comfort is our promise!

You truly made our entire team smile with your fantastic 5-star review on your purchase of the Serene Foam Hypoallergenic Standard Pillow. We are so thrilled that you were so impressed with the item that you reordered this awesome product. Thank you for also recommending our products, we appreciate you!!

Hi. We are sorry that the Company Essentials Company Essentials‚Ñ¢ Serene‚Ñ¢ Foam Hypoallergenic Pillow did not meet your expectations and will be returned. You may be more pleased with our Company Essentials‚Ñ¢ Dual Memory Foam and Gel Fiber Pillow. We will provide the link to the product for your convenience. If you needed any assistance, please do not hesitate to contact us at 1-800-323-8000 or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us. https://www.thecompanystore.com/pillows/sleepers-choice-memory-foam-pillow/PO79.html?dwvar_PO79_color=WHITE&dwvar_PO79_size=STANDARD