Thank you for sharing your experience with us on the Cooling Gel Memory Foam Mattress Pad. Your satisfaction is very important to us, and we are sorry to hear that the cooling feature of the item is not consistent. Please accept our apologies for any inconvenience, and please reach out to us if we can assist further.

Hi. Thank you for taking the time to share your honest feedback with us. We are sorry that the Company Essentials Cooling Gel Memory Foam Mattress Pad did not fully meet your expectations. We're delighted to know that you are satisfied with the fit and quality. Our Company Essentials™ Cooling Gel Memory Foam Mattress Pad combines the therapeutic, pressure-relieving support of premium-density memory foam with the refreshing comfort of a breathable gel top. It is designed to gently mold to your body’s contours while helping regulate temperature for a more restful night’s sleep. For additional cooling, you may also want to try pairing it with our percale or linen sheets, as these lightweight, breathable fabrics promote better airflow. In some cases, other materials can trap heat and contribute to a warmer sleep environment, so switching to cooler bedding can make a noticeable difference. For your convenience, we will provide a link to our sheet collections. If you decide that you would like to return your purchase, our return instructions will be linked below for your convenience. If you need any assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us. https://www.thecompanystore.com/returns https://www.thecompanystore.com/search?page=0&prefn1=webMaterialAttribute&prefv1=Linen%7CCotton%20Percale&q=Sheets&srule=best-matches

Hi Wendy. We appreciate your awesome review on the Cooling Gel Memory Foam Mattress Pad. We are happy to hear that you are enjoying it! If there is anything at all that we can help you with, please do not hesitate to contact us. Your satisfaction is our goal!

Hi. Thank you for taking the time to share your honest feedback with us. We are truly sorry that the Company Essentials Cooling Gel Memory Foam Mattress Pad does not meet your expectations. Expertly designed to gently contour to your body’s natural shape, this piece provides personalized support while helping to regulate your body temperature. We completely understand how important temperature regulation can be for a comfortable night’s sleep, especially when managing night sweats. While the gel memory foam is designed to offer a cooler initial feel, it can naturally retain some warmth over time due to prolonged contact with body heat. You may want to try our Cool Zzz Mattress Pad. Designed especially for warm sleepers, this high-performance pad features advanced COOLMAX® Fiber technology that wicks away moisture to help keep you dry and comfortable throughout the night. The smooth cotton and COOLMAX® Fiber blend shell enhances breathability, while the soft, hypoallergenic fill adds a layer of gentle cushioning and support. It’s a refreshing upgrade for your bed and a dream come true for anyone craving cooler, more restful sleep. We will provide the link to the product for your convenience. Additionally, we will provide the link to our return instructions should you wish to return your purchase. If you need any assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Your satisfaction is important to us. https://www.thecompanystore.com/returns https://www.thecompanystore.com/cool-zzz-cooling-mattress-pad/11203A-K-WHITE.html