Hi Kelli. Thank you for reviewing the Company Cotton Classic Plaid Ultra Cozy Cotton Velvet Flannel Duvet Cover. We regret to hear that the color did not meet your expectations and that you were dissatisfied with the pilling after use. Our records indicate that this item was purchased in November of last year. Please be advised that pilling is a natural characteristic of flannel fabrics and may occur as a result of friction during normal use and laundering, even with proper care. This is common among flannel products and typically diminishes with each wash. To help minimize pilling, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. The gentle wash cycle helps reduce friction between fabrics during laundering, which can limit pilling. Our Rest Easy Guarantee allows customers to try, wash, and use their purchases for up to 30 days. Since this purchase was made in November of last year, it falls outside the 30-day return period. We appreciate your feedback and will share your comments with our team for review. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at custserv@thecompanystore.com. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.