Privacy and Security
- Cookies – How we know what we know without you telling us!
- Your E-mail address — Do We Know It?
- Your E-mail address — What Do We Do With It?
- Personal Information Other Than Your E-mail Address
- Opt-Out of Future Catalogs
- Correction of Your Personal Profile
- Shopping Analysis Provided by Third Party
- Customer Privacy During Tracking By Our Data Compilers
- Access by The Operator of Our Affiliates Program
- Access By the Operator of Our Security Monitor
- Access by Third Party Advertising Companies
- Access By Other Corporate Entities
- Security Policy
- Important update about SSL Technology
- About The Company Store® and Hanover Direct, Inc.
- About The Company Store® Catalog
- General Product Questions
- The Company Store® Bedding Products
- The Company Store® Bedding Sizes
- The Company Store® Bath Products
- Infant Bedding Safety Information
- Email and Privacy Issues
- The Company Store® and CompanyKids® Website Cookies
- How do I use a Promotion Code?
- How do I enable cookies on my computer?
- Payment Methods
- About Gift Cards and E-Gift Cards
- Shopping with a Gift Card or E-Gift Card
- Returns purchased with a Gift Card or E-Gift Card
- Order Processing and Delivery Information
- Delivery and Returns
- Down FAQs
- Lifetime Guarantee
- InCompany Rewards™
How do I request a free catalog for myself or for a friend?
If you'd like to receive our FREE, full-color catalog, or send one to a friend, just click here. You should expect to receive your first copy in about 10-14 days.
Do you offer any digital versions of your catalog?
We have three different types of digital catalogs through Google Catalogs, iCatalogs, and CoffeeTable. Currently these can only be viewed with an iPad or Android tablet. To view the catalogs, download the Google Catalog App, iCatalog App, or CoffeeTable App from your device.
How do I inform you of an address change so I can continue receiving your catalog?
To update your account with your current address, please call us at 1-800-289-8508 or send us an email at firstname.lastname@example.org and include both your previous and your new addresses.
Do you have any other catalogs I might be interested in?
Our sister catalogs include Domestications and UnderGear. You can also visit our corporate site.
I receive more than one copy of your catalog. What should I do?
Save a catalog, save a tree! If you're receiving extra copies of our catalog please call us at 1-800-289-8508 or let us know via email at email@example.com. Be sure to include your complete address as it appears on each catalog you receive.
I no longer wish to receive The Company Store catalogs. How do I get my name removed from your mailing list?
To be removed from our mailing list, please call us at 1-800-289-8508 or send an email to firstname.lastname@example.org. Include your complete name and the mailing address you would like us to remove. If you have a catalog handy, please include the customer number found in the pink box above your name. We will promptly process your request, but since we prepare for our mailings months in advance, you may receive one or two more catalogs before your name is completely removed from our files. We regret that we can not prevent this mailing and appreciate your patience and understanding.
I don't want my name, postal address or email address sold to outside parties. How do I inform you of my preferences?
When you sign up to request a catalog, or place an order with us, you will be able to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at email@example.com. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party for a short time after your request.