Contact Us

Our customer care specialists are ready to take your phone order, check on the status of an existing order or answer any questions you may on exchanges or refunds; international shipping charges; furniture shipping inquiries; missing shipments; notification of defective merchandise; complaint resolutions or billing inquiries.

Customer Care Phone: 1-800-323-8000

Holiday Hours:

Christmas
12/24: 8am – 3pm ET
12/25: Closed
12/26 & 12/27: 9:30am – 6pm ET

New Year’s
12/31: 8am – 10pm ET
1/1/21: 930am – 6pm ET
1/2/21 & 1/3/21: 930am – 6pm ET

Regular Hours
Monday-Friday: 8am - 10pm ET
Saturday & Sunday: 9:30am-6pm ET

You can write to Customer Care at:
The Company Store
Customer Service Manager
3452 Losey Blvd S
La Crosse, WI 54601

Or email Customer Care for inquiries related to merchandising opportunities: custserv@TheCompanyStore.com  

 

 

Request a Swatch:

On the fence about color or do you simply want to feel for yourself why we're the best of the best? Let us help you take the guess work out of your decision. Our fabrics swatches are waiting for you, go on and test out a few to find the look you love – after all, your comfort is our promise.

Request a FREE swatch by contacting a customer care specialist through live chat or call us at 1-800-323-8000 or via email custserv@thecompanystore.com.

 

 

Press Inquiries:

For press opportunities including social media and influencer partnerships, please reach out via email to:

thecompanystorePR@homedepot.com
 

 

 

Commercial Sales:

Are you an Interior Designer? Do you own a hotel, inn, bed and breakfast, lodge or rental unit? Are you decorating a corporate apartment or getaway? Looking for gifts for your employees? Ordering for a school, hospital, residential facility or non-profit organization?

Check out our Trade & Hospitality Services Information Page
We want to help!

Interior Designers, hospitality professionals, executives and many others have found high-quality, cost-efficient solutions to their decorating and gift-giving needs at The Company Store Commercial Sales department.

We offer specials to the trade, upgraded shipping and personalized service.

Our corporate representatives are ready to assist you.

To register, please call: 1-800-848-5404; 8:30-5:00 CST.

Or drop us an email at CommercialSales@TheCompanyStore.com.