About The Company Store® Products
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General Product Questions
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I have a question about a product. Who should I call for assistance?
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I saw a product in your catalog but don't see it on your Web site. Can I still
order it?
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How often do you add new products to your catalog and Web site?
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What is your Lifetime Guarantee?
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Monogramming
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Does The Company Store offer monogramming?
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What products from The Company Store can be monogrammed and how much does it
cost?
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What monogramming styles are available?
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How do I request monogramming?
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I made a mistake when requesting monogramming. Can I change my order before it
ships, or return it after it ships?
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Our Bedding Products
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How do I choose and accessorize a bedding ensemble?
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Bedroom Basics Checklist, per bed
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What does thread count mean and why is it important?
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Should I choose cotton or blend sheets?
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What are the different types of materials used in bedding products sold by The
Company Store?
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What bedding sizes do you offer? Do you sell bedding for hard-to-fit beds, such
as pillow-top beds?
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How should I care for my bedding products?
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I bought some items from a bedding ensemble you've offered previously, but I
don't see it on your Web site or in your current catalogs. How can I find out
if the pattern is still available?
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Does The Company Store sell accessories that coordinate with your bedding
products?
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What is a duvet or comforter cover?
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Our Lifetime Comforter Guarantee
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Our Bath Products
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How do I choose bath towels and accessories?
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What bathroom basics should I buy?
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How do I care for my bath towels?
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Infant Bedding Safety Information
The American Academy of Pediatrics and the U.S. Consumer Product Safety Commission have made recommendations for safe bedding practices for babies.
When putting infants under 12 months to sleep, remove pillows, quilts, comforters and other soft items from the crib.
For further information you may contact the CPSC at www.cpsc.gov or contact your pediatrician.
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