Customer Service: 1(800)323-8000

Privacy and Security

FAQ's

Contact Us
Exclusive Website Customer Service: 1-800-323-8000
Call us to get assistance with your website order or query. Our knowledgeable customer service agents will be happy to help.  

 

 

Phone Orders:


The Company Store: 1-800-323-8000 or
Company Kids: 1-800-566-0065
Monday-Friday: 7am-10pm CST
Saturday & Sunday: 8am-5pm CST.
Our customer representatives are ready to take your phone order, check on the status of an existing order or answer any questions you may have.


Fax your order: 1-800-238-0271
Use the order form in our paper catalog, and fax it to us anytime!


TDD: 1-800-990-8799
If you own TDD equipment, feel free to use this number.


Customer Service: 1-800-323-8000
Monday-Friday: 7am-10pm CST
Saturday & Sunday: 8am-5pm CST.
We are here to answer your questions on exchanges or refunds; international shipping charges; furniture shipping inquiries; missing shipments; notification of defective merchandise; complaint resolutions or billing inquiries. Or if you prefer, write to us at:

Customer Service Manager
The Company Store
500 Company Store Road
La Crosse, WI 54601-4477

Feel free to contact us at any time with your suggestions via email! custserv@TheCompanyStore.com  

 

 

Press Inquiries:


Karen Feldman   kfeldman@HanoverDirect.com
 

 

Commercial Sales:


Are you an Interior Designer? Do you own a hotel, inn, bed and breakfast, lodge or rental unit? Are you decorating a corporate apartment or getaway? Looking for gifts for your employees? Ordering for a school, hospital, residential facility or non-profit organization?

We want to help!

Interior Designers, hospitality professionals, executives and many others have found high-quality, cost-efficient solutions to their decorating and gift-giving needs at The Company Store Commercial Sales department.

We offer specials to the trade, upgraded shipping and personalized service.

Our corporate representatives are ready to assist you.

To register, please call: 1-800-848-5404; 8:30-5:00 CST.

Or drop us an email at CommercialSales@TheCompanyStore.com.